Refund Policy

Refund Policy for Products

Due to the nature of our business, all sales are final.

Refunds & Exchanges are only applicable in the rare event we mistakenly send the wrong items. If this is the case, please send us an email at

There are absolutely no refunds on digital products. This includes all Ebooks, classes, tutorials and courses.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

For damaged or incorrect products to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can submit your request  at
If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at


Refund Policy for Services

PLEASE BE ADVISED THAT A $250 NON-REFUNDABLE DEPOSIT IS DUE NO LATER THAN 6PM ON THE DAY OF BOOKING AND THE REMAINING BALANCE MUST BE PAID IN FULL 10 DAYS BEFORE CHECKING IN TO YOUR RECOVERY SUITE. WHEN PAYING BY DEBIT/CREDIT , BALANCE MUST BE PAID IN FULL 30 DAYS BEFORE ARRIVAL. If your deposit is not received by 6pm, you will be removed off schedule, and we will reserve someone else in your place. If your remaining balance is not received by 11:59pm on the due date, your reservation will be canceled and you will forfeit your deposit. We understand things happen and due to unforeseen circumstances your surgery may be rescheduled. We do allow you to reschedule your stay with us and all money paid can be credited to your new date, as long as we are notified within 14 days of your arrival. However, due to the nature of our business we do require a payment to be made towards your balance,  in order to reserve your new dates. If we are notified after the 2 week time frame your credit balance will be transferred minus your $250.00 deposit (Another deposit will be due 72 hours before your new arrival date). For any reason your surgery is canceled, we do provide partial refunds, if cancelation is due to medical reasons and as long as it is within the 14 day arrival period. You must submit a request in writing with proof of cancellation to PLEASE BE ADVISED your deposit is NON-REFUNDABLE and a $200 cancellation fee will be charged. No cancellation fee will be deducted if we are notified at least 15 days before checking in to your recovery suite. Refunds are processed within 30 business days of cancellation. Any cancelations without proof of medical reasons, is non-refundable, however your balance minus the $250 deposit is transferable and reservation may be changed up to three times for a year and 18 months for pregnancy and health related reasons. In the rare event you are hospitalized after checking in to your suite or if you decide to check out early you are still responsible for your reservation and no refund will be given for unused days.