Refund Policy

Refund Policy for Products

Due to the nature of our business, all sales are final.

Refunds & Exchanges are only applicable in the rare event we mistakenly send the wrong items. If this is the case, please send us an email at contactpressurepoint@gmail.com

There are absolutely no refunds on digital products. This includes all Ebooks, classes, tutorials and courses.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

For damaged or incorrect products to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can submit your request  at contactpressurepoint@gmail.com. 
If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contactpressurepoint@gmail.com

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contactpressurepoint@gmail.com.

 

Refund Policy for Services

PLEASE BE ADVISED THAT A NON-REFUNDABLE DEPOSIT, EQUIVALENT TO ONE NIGHT'S STAY IS DUE AT THE TIME OF BOOKING AND THE REMAINING BALANCE MUST BE PAID IN FULL 10 DAYS BEFORE CHECKING IN TO YOUR SUITE. WHEN PAYING BY DEBIT/CREDIT, BALANCE MUST BE PAID IN FULL 30 DAYS BEFORE ARRIVAL. If your deposit is not received by 6pm ET, you will be removed off schedule, and we will reserve someone else in your place. If your remaining balance is not received by 11pm on the due date (12pm ET if falls on a Friday), your reservation will be canceled and you will forfeit your deposit. We understand things happen and due to unforeseen circumstances your surgery may be rescheduled.

For any reservation rescheduling, please note that you may be subject to the current nightly rate, particularly if your original booking was made during a special promotion or discounted rate. The rate difference must be paid in full no later than 10 days prior to your arrival. Failure to remit payment by 11:00 PM on the due date will result in the cancellation of your reservation and forfeiture of your deposit. As a reminder, Pressure Point reserves the right to modify or downgrade your stay if payments are not received by the specified deadline.We do allow you to reschedule your stay with us and all monies paid can be credited to your new date, as long as we are notified within 21 days of your arrival. However, due to the nature of our business and as a result of your reservation change the specific room or suite initially booked may be unavailable and you will be placed in a suite that may or may not be comparable to the suite initially reserved. In addition, it is required for a payment to be made towards your balance the 1st time you request to change your reservation. If it is a 2nd, 3rd, or 4th reschedule a rebooking fee is required after you've rescheduled once. The same applies if your balance have been paid in full, a new deposit of $250 is required, once you've reached the allowable reschedules. If we are notified after the 2 week time frame your credit balance will be transferred minus your $250.00 deposit (Another deposit will be due 48 hours before your new arrival date). For any reason your surgery is canceled (Doctor has denied your surgery/you are not a candidate for the procedure) we do provide partial refunds, if cancelation is due to medical reasons and as long as it is within the 14 day arrival period. (A low hemo does NOT qualify as a cancellation) nor does a delay count as a denial or cancellation of Surgery. For example; if the doctor advises you to wait a period of time before having a procedure, this does not qualify as a cancellation. You must submit a request in writing with proof of cancellation to recoverwithpressure@gmail.com, at which time our clinical director will review and make a determination. Please allow 3-5 business days to receive a response via email. If refund is approved PLEASE BE ADVISED your deposit is NON-REFUNDABLE and a $500 cancellation fee will be charged. No cancellation fee will be deducted if we are notified at least 30 days before checking in to your recovery suite. Refunds are processed within 45 business days of cancellation. Any cancelations without proof of medical reasons or within 14 days of check-in, is non-refundable, however your balance minus the $250 deposit is transferable and your reservation may be changed up to three times for a year and 18 months for pregnancy and health related reasons. In the rare event you are hospitalized after checking in to your suite or if you decide to check out early you are still responsible for your reservation and no refund will be given for unused days.



DISCLAIMER

By utilizing our services, you acknowledge and agree that:

Pressure Point and its staff are not responsible for any complications, injuries, or adverse reactions that may arise during or after the provision of our services.
Our care providers are trained professionals, but they are not medical doctors. Therefore, they do not diagnose medical conditions or provide medical treatments.
It is your responsibility to follow any medical advice provided by your healthcare provider or surgeon, and to inform us of any changes in your medical condition or treatment plan.
Pressure Point and its staff are not liable for any damages or losses, including but not limited to personal injury, property damage, or financial losses, arising from the use of our services.
You release PressurePoint, its officers, employees, and affiliates from any claims, demands, or actions arising out of or related to the provision of our services.